Microsoft is getting ready to handle one of the crucial persistent efficiency points affecting Microsoft Groups on Home windows, aiming to cut back crashes and slowdowns skilled by customers. Based on a latest replace revealed within the Microsoft 365 Admin Heart, the corporate plans to introduce a brand new system course of to enhance how the appliance handles calling options.
The desktop model of Microsoft Groups for Home windows will quickly include an additional background process named ms-teams_modulehost.exe. This course of might be liable for managing call-related features independently from the principle software. By isolating these parts, Microsoft expects to cut back system pressure, decrease crash charges throughout conferences, and shorten total startup time.
This strategy builds on the structure of the present Groups consumer, which relies on WebView2, a framework that basically permits web-based apps to run as desktop software program. In concept, offloading complicated options—similar to audio and video modules—right into a separate course of ought to forestall the principle software from changing into overloaded. Microsoft has taken the same path with File Explorer in Home windows 11, the place sure parts are modularized to enhance responsiveness.
Over the previous few years, Microsoft Groups has obtained a major variety of new capabilities, together with expanded collaboration instruments, AI-powered assembly features, and deeper integration with Microsoft 365. Whereas these upgrades have improved usability, they’ve additionally elevated the app’s useful resource consumption.

Many Home windows customers report frequent freezes, delays when launching Groups, and RAM utilization exceeding 1 GB, even throughout primary chat or video calls. These complaints have grown extra frequent as organizations depend on Groups for day by day workflows.
The brand new course of is Microsoft’s try and mitigate these points with out totally redesigning the appliance. Nevertheless, some observers argue {that a} more practical long-term resolution can be to rebuild Groups as a native Home windows software, utilizing frameworks similar to UWP or WinUI, that are identified for higher efficiency and decrease useful resource calls for. A local model might run extra effectively and cut back reminiscence utilization with out counting on extra background processes.
This example echoes related choices made by different firms; Meta, for instance, just lately launched a brand new WhatsApp desktop consumer primarily based on WebView2 as nicely. The consequence has been elevated useful resource utilization and slower efficiency in comparison with a local software.
For now, Microsoft’s modular strategy goals to ship instant enhancements, although it stays to be seen how a lot influence the brand new course of can have on on a regular basis use of Microsoft Groups on Home windows.
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